Last revised on July 04 2016
We, iCoHo llc (“Company”) developed and operates 'iTravelAlert,com" (the ”Service”) which is Traveler's Culture Network Service optimized by mobile platform to connect local Industry professionals and travelers.
This policy explains how we may collect, use and aggregate personal information about you on the “Service” We respect your personal privacy and committed to protecting it.
We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
1. Information we collect
When you create an account with us as “User”, we collect following information;
Your First & Last name, email address, password, biography, country to reside, primary language to help you build your profile and to provide you more customized services). You understand that, by creating an account, we and others will be able to identify you by your account profile. We may also ask for your credit card details if you purchase certain additional services (e.g. Paid Advertising for Deals for a city or multiple cities)
1.2. Local Pro's Profile Information
We collect information when you fill out a business user profile. A complete Local Pros Alerter profile that includes business/professional details – like your business address, website, contact, photos. biography, and industry membership – helps you get found by other people for business opportunities, and also enables us to serve you ads and other relevant content on our Services such as "Directory of Local Pro".
1.3. Customer Service
We collect information when you contact us for user support (e.g. Help and User Support) by accessing your Alerts, Deals you created and other activities to our services.
1.4. Using the Alerts and the Deals you post
We collect information when you create your own Alerts to share local information with others and Deals to promote your products/services to users, and interact with posting and reposting services.
(e.g. when you view or click on Advertisements("Ads"), and perform a hashtag/city search, post your alerts and deals, save Favorites, post your alerts with your contents and add your favorite cities through our Services. If you are logged in on the" Service", our cookies on your device identifies you, your usage information and the log data accordingly.
1.5 Location Information
Your location information allows us to periodically determine your geolocation, such as your location relative to nearby business users or, your presence within a Deal Providers or your state/province, city, or neighborhood.
We target (and measure the performance of) ads to Members on our Services through a variety of ad networks and ad exchanges, using the following, whether separately or combined.
-Member-provided profile and contact information and categories (for example, “Local Pros of Industry Suppliers in Los Angeles, California USA”)
-Information inferred from a user profile (for example, country, primary language, business profile with industry category or contacts.);
-Your use of our Services (for example, your search history, the content you read on alert posts, favorite of alerts and local pros, your clicking on the Deal Ads, etc.) and log files generated.
-Information from 3rd parties (e.g. advertising partners, publishers and data aggregators) which we use in addition to the information from our cookies (and similar technologies), your profile and use of our Services.
We do not share your personal information with any third-party advertisers or ad networks for advertising without your separate permission. Note that your profile is visible to other users and through search. Also, advertising partners may associate personal information collected by the advertiser directly from you with our cookies and similar technologies. In such instances, we contractually require such advertisers to obtain your explicit opt-in consent before doing so.
1.8. Log Files, IP Addresses, and Information About Your Computer and Mobile Device
We collect information from the devices and networks that you use to access our Services.
When you visit or leave our Services by clicking a hyperlink or when you view a third-party site that includes our plugin or cookies (or similar technology), we automatically receive the URL of the site from which you came or the one to which you are directed. Also, advertisers receive the URL of the page that you are on when you click an ad on or through our Services. We also receive the internet protocol (“IP”) address of your computer or the proxy server that you use to access the web, your computer operating system details, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system (if you are accessing the "Service" using a mobile device), and the name of your ISP or your mobile carrier. We may also receive location data passed to us from third-party services or GPS-enabled devices. Most mobile devices allow you to prevent real time location data being sent to us, and of course we will honor your settings.
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2. How we use information that we collected
You agree that we provide users with content and advertisements across their devices for products/services from business users as a Local Pro Alerter, including Deal coupons based on variables such as stated and anticipated user interests, business profile, and location.
2.1. Our Communications with Users
We communicate with you using email and other ways available to us. We may send you messages relating to the Alerts and Deals of the other users' products/services, security, or other service-related issues (for examples; technical notices, updates, administrative messages). And we evaluate the types of Deal coupons, products or services users created that may be of interest to other users. We also may send promotional emails to you for marketing. You can change your email settings at any time.
Please be aware that you cannot opt out of receiving service messages from us.
-E-mail Notices; We may send notices via e-mail to registered users who post and/or bookmark reviews and comments. These e-mails include but are not limited to confirmations that an item has been posted, notices that the item has received a reply, and notices that the listing has been deleted by an administrator. These e-mails are a necessary feature for our "Service". If you do not want to receive such e-mail notices, please do not post any items in the "Service".
2.2. Our Email Newsletter
We operate an email newsletter program, used to inform subscribers about Alerts, Local products/services and deals provided by local industry suppliers. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user. For subscriptions, no personal details are passed on to third parties nor shared with companies / people outside of the company that operates the "Service" site. Email marketing campaigns published by this "Service" site or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
2.3. User Communications with other users
With certain Alerts and Deals you post through our Service, the recipient or other users can see your name, email address, and some information you provided with personal or business profile. (e.g. deal provider who create a deal can see your information to redeem the deal to verify the user who download a deal.)
2.4. Customized Experience
We use the Alerts and Deals you post on the "Service" to operate, improve, evaluate our services, research and development and to customize your experience and try to make it relevant and useful to you.
Also we Infer the location of the places you visit most often, determine your frequency at these locations, and send notifications when you arrive at or leave those places;
We track redemption of coupons and perform other analytics and provide advertisements to you through the Services, third-party sites, email messages, text messages, mobile-push notifications, or other methods of communication.
2.5. Third Party Developer to Web App Mobile Platform Service
We work with a third party developer to build Web App Mobile Platform to upgrade our service to optimized mobile Culture Network by locality.
2.6. Sharing Information with Third Parties
Any information you put on your profile and any content you post on the "Service" may be seen by others. (e.g. Other people may find your Local Pro Alerter profile information through search engines, or use services like Twitter in conjunction with our Twitter account.)
Also we apply for a sign up for special offers from third parties through the Services.
2.7. Research or other promotional activities
We conduct our own surveys and polls and also help third parties do this type of research, Administer surveys, sweepstakes, contests, or other promotional activities or events sponsored by us or our partners. Your participation in these activities is up to you.
2.8. Compliance with Legal Process and Other Disclosures
We may disclose your personal information if compelled by law, subpoena, or other legal process, or if necessary to enforce our User Agreement. Also, we conduct to help verify accounts and activity, and to promote safety and security on our Services, such as by investigating suspicious activity or violations of our terms or policies and assessing the relative risk that a particular activity (e.g., the deals of service/product of business member) may be unauthorized or fraudulent;
2.9. Disclosures to Others as the Result of a Change in Control or Sale of the "Service" or "Company"
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3. Your Account Manage & Delete
3.1. Rights to Access, Correct, or Delete Your Information, and Closing Your Account
You can change your account information at any time by editing your profile, deleting content that you have posted, or by closing your account. You can also ask us for additional information we may have about your account.
3.2. Data Retention
We may keep your information for limited periods of time. For example,
-Personal Information: while your account is in existence or as needed to provide you services.
- -User Contents (e.g. Your Alert Posting, Favorite Alerts and Deals, and My Deals you created); up to 5 years. Beyond those limited periods or anytime you need, you can export your contents by the email you registered to archive.
- User Support: As long as is necessary to provide support-related reporting
3.3. Delete a user account
-Delete Account: We may keep certain information even after you close your account if it is necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce this agreement.
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4.1. Minimum Age
You have to meet our minimum age requirements which is at least age of 13 to create an account.
4.2. Notification of changes
We take privacy and security seriously and have enabled HTTPS access to our site (turn on HTTPS), in addition to existing SSL access over mobile devices. Also, please know that the Internet is not a secure environment, so be careful and select strong passwords.
We follow generally accepted industry standards to protect the Personal Information that you provide. However, there is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you have any questions about our security practices, please Contact Us.
4.4 International Users
By accessing the "Service" or providing us data, you agree we may use and disclose data we collect as described here or as communicated to you, transmit it outside your resident jurisdiction, and store it on servers in the United States. For more information, please contact at firstname.lastname@example.org.
4.5 Your acceptance of these terms
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